Getting your head around the Sales Presentation…

February 22nd, 2010

If you’re about to embark on writing a sales presentation, take the time to consider what it took to get you to this stage.

  • Look at the product or service you’re selling and the staff and money involved making sure that it’s market leading.
  • Look at your marketing team and the money spent on your website, PR, advertising, direct marketing and collateral.
  • Look at the people involved and the money spent on salaries, recruitment, equipment, bonuses and training.

Think about the amount of time, money and effort that has gone into getting this far – added up, it’s a huge investment!

Panic - isolated

Now think about how much you normally spend on your presentation.

More often than not the difference is staggering  – in a recent survey by our chums at Eyeful Presentations, 72% of respondents had no formal process for updating their presentations.   

Let’s just take a moment to ponder that - 72% were effectively spending little or nothing on the key final stage in the sales process.

Our recommendation is both simple and common sense:

Step 1 
 
Quite simply, know what you want. Before you put pen to paper or finger to keyboard you need to understand what your goal at the end of the presentation really is.  This goal must drive your actions…and you must always keep it in mind.

Step 2
 
Coming back to our original point, you must invest in your presentations to get the most out of them. Understand there are two fundamental things key to every sales presentation:

  1. A quality presenter
  2. A quality presentation

To get the most out of a sales presentation, you need to invest in both!

As with all investments you must look forward to realise their value.

If you find yourself a week away from a big presentation its probably too late to make the investment and derive the real benefits. By creating a 12 month plan for both your presentations and your presenters you can invest well and see the benefits when it really counts.

Now you understand your key objective and have invested well, you are ready to start developing the presentation in earnest.  Oh, and don’t be a stranger – give us a buzz if you’d like to chat through your presentation…we’re here to help…

To bid or not to bid

February 3rd, 2010

What’s the first thing you do when you get a request for proposal (RFP)? For a lot of people it is to manically start pulling information and people together in an attempt to get a head start on writing what will become a serious tome of work.

Trust us – this not the right first step.

The first thing anyone should do with an RFP is decide whether they should respond, or not.

Tender documentI know the idea of turning down work is an anathema to most people and the optimist in all of us always thinks no matter how small there’s always a chance we might get the work…but nowadays your time is too valuable to waste large chunks of it.

Evaluating RFPs well could actually be a way of freeing up some time and of making sure you give the right amount of time and effort to the ones you do reply to.  This gives you more chance of winning the business you already have a shout of getting.

So how do you decide what RFP is worth the time?

Well, it’s obviously not an easy decision and a lot of is has got to be down to your own gut feeling. I know this isn’t scientific but trusting your own instinct is important.

To give that instinct a bit of honing one useful exercise is to revisit some old RFPs that you’ve both won and lost. Try and see if there are any patterns in both the Winner and Loser pile and understand where you maybe bidding for work that isn’t right or doesn’t fit your offering. By now, you should be getting a feel for what type of RFP is a good one for you.

Once you’ve done this there are really 3 headline areas to look at with each bid

1)   Is it a done deal? 

Some RFPs are sent out to tick a box to say a certain number of people bid for the work – and this quite often happens after the potential client has engaged their preferred supplier (you may even have been that preferred supplier!).

Sniffing these out is very, very useful as typically you are on a hiding to nothing.

2)   Is it what you do?Tender document2

Take a long hard look and see if it really is what you offer that this customer is looking for?

If you don’t think you’re quite the right type of supplier then that’s a big step towards the customer thinking the same. Even if you did win it could mean some big issues when it comes to delivery…

3)   Show me the money

Is all the effort of bidding and then doing the work worth the money you will get in the end? If not, then why spend the time?

So through analysing each bid and then using a dose of your own instinct you can make a decision.

It might not always be the right one but over time you’ll develop it and it will make a big difference to your business.

Saying no to potential new business is not easy but it could just ensure you win the business you should be getting…

Colouring in the picture – Sales Engine partners with Eyeful Presentations

February 1st, 2010

We’e extremely pleased to announce that Sales Engine have partnered with PowerPoint and Presentation market leaders Eyeful Presentations to expand the breadth and quality of our bid support servicesEyefyl SE graphic

The full press release can be accessed here.

Eyeful are equally excited by the power of this combined offering as demonstrated by this quote from their own blog:

So if you’re faced with the challenge/horror (delete as applicable) of formal tenders and bids and need a steady hand and cool head to support you, Eyeful and Sales Engine are on call.

Now the snow has melted…time for some action!

January 18th, 2010

The snow has finally melted, the Christmas hangover is a long distant memory and your sales team have all finally made it into the office… Finally time for some action.

So here are 3 tips to start giving your sales team a kick up the proverbial -

Time for action1. Time to review your sales collateral

Take it item by item but look at your sales presentations (are they working for you?), review your website (and see if it is attracting new business) and ponder your direct and e-marketing material (is it eye catching and a hook for prospective customers?).

2. Set up one to one meetings with your sales team

Help them focus on the pipeline they each have and understand how you can help them convert the opportunities out there.

3. Elicit 3 new customer testimonials

Ideally these should be from sectors that you have to focus on for new business in the next quarter. Once you’ve got them, ensure they are shared with your sales team to use to show customers just how good you really are.

This time of year is perfect for honing all the tools of your trade to make sure you are running at the bleeding edge of sales.

Don’t miss the opportunity.

Why won’t they listen to me..?

January 12th, 2010

I may have mentioned this before (so I’ll keep it brief) but it bears repeating. I hate it when people try to sell me stuff.

I recently went to purchase a Nintendo DS Lite for my son (for neutrality purposes I would like to point out that other games consoles are available, if not in such lurid colours) and was intensely irritated by a sales assistant in what shall remain an unnamed toy shop.

Turquoise DS LiteBefore going to said shop – I did a lot of research (as I like to do when purchasing anything above a tenner) – so I was pretty well set on what I (and to some extent my son) wanted. My aim was a turquoise (his choice, not mine!) DS Lite with the Mario Kart game.

I’d taken the time to look at the models available and I knew the Lite isn’t the latest version – but as my son is 6 thought this would be the best starter games console for him, and besides – he really wanted it. Full of the images of his face opening the present and the screams of excitement as he realised how great a dad I was, I entered the shop ready to spend some money.

I left the shop 15 minutes later as rich as when I entered and I’ll tell you for why. Whilst looking through the DS area I was approached by a sales assistant who I imparted my requirements to. I knew his time was up when he opened up with the phrase – “you don’t want to buy a DS Lite” and then proceeded to tell me why I wanted to actually buy a DSi in a package with 3 games I had no interest in (and 1 wasn’t suitable for a 6 year old boy!) but could then trade them in at a completely different shop for the game I did want.

Not only would I be spending in excess of £50 extra for the privilege – but I’d also have to visit a second shop!

I left telling him I needed to think about it, and hot footed to another shop you happily gave me what I asked for and gleefully took my money.

The moral of the story?

Selling is about listening.

If the assistant had actually asked why I wanted what I wanted he may have been able to help. Instead he told me what he wanted to say and lost the sale. The impact to this shop is £130 – and in the great scheme of things won’t mean they are closing down anytime soon.

But the principle works no matter how big the sale. If you don’t know what your potential customers want to buy, how are earth are you going to sell it to them?

2010 – Time to step up to the plate…

January 4th, 2010

Well, 2009 was fun wasn’t it?!

Despite the harbingers of doom predicting the end of civilisation as we know it, most of us seem to have got through 2009 relatively unscathed.  Agreed, it wasn’t easy.  And yes, it got a little worrying half way through and, of course, there were some that sadly fell by the wayside…but that’s business.

2010As we start a new decade, we suggest that now should be the time to really embrace the year ahead and seize it for what it really could be: 12 months of opportunity.

Yes it’s going to be tough and yes there could be problems along the way but we’d respectfully suggest that when the year is this young, focusing on how bad it could be is as good as giving up.

We need to take a long hard look at 2009 and the lessons that can be learned…and then apply these lessons to how we think 2010 may shape up. In true Sales Engine style, we’ve tried to save you the bother and pulled together our thoughts.

Lesson 1 – Make the most of your bid opportunities
This sounds pretty obvious (and maybe it is) but never the less, it’s extremely important. As soon as you start to treat every opportunity like it could be the only one you get, you’ll begin to deliver the sort of pitches that will really stick in people’s minds.

Audiences this year will be unforgiving so you need to show them why it was worth their while coming to see you.

Whether it’s for a small, medium or whopping deal, make your pitch memorable.

Lesson 2 – The key message is everything
Yes, we’ve mentioned this a few times in the past (!) but it just goes to show just how important it really is. In tougher times, clarity of message is more vital then ever.  It’s that simple.

Importantly, it’s not just ensuring your prospect understands your key message when you’re in front of them.  You need to ensure that they remember it after you’ve left.

Lesson 3 – Stand up and be counted
As Billy Ocean so beautifully put it:

“When the going gets tough, the tough get going”

What he failed to mention (possibly because the lyrics didn’t scan) is that an equally large number of people go into their shells when things get scary. The theory is that by holing up and just getting on with their job, people will manage to steer clear from any of the nasty stuff.

In reality this is far from the truth.

Putting your head above the parapet now and setting yourself apart as a quality pitcher and not a purveyor of tiresome bullet point slide decks could take you further than doing the same back in the “good ole days”.

The reason is that there are far less people doing it…so if you do it well, more people will remember. Getting yourself out there amongst it could demonstrate a commitment to your business that not all your colleagues or competitors have.

So in conclusion…
This year will be a challenge for a lot of companies and a lot of people. But similarly it will also be a good year for some organisations and for many people.

You could be one them – all you have to do is start now.

Every year has its heroes and 2010 will be no exception – these 3 lessons could be the start of making you one of the few.

A yuletide treat…

December 20th, 2009

Amidst the wild Christmas parties and seasonal celebrations, teams of people up and down the country continue to work into the early hours preparing for bids

In tribute to these poor souls, we raise a glass and offer the following seasonal poem (with thanks to NeoCortex Consulting):

‘Twas the night before bidding…

By Rob Buccino (with apologies to Clement Clarke Moore.)

‘Twas the night before pitching and all through the firms,
Not a worker was idle, not even interns,
The slides were enduring their nineteenth revision,
The art boards reflected abject indecision,
The laptop computers were in IT hell,
While Xerox machines chose this night to rebel,
And during the time that the team should rehearse,
Instead they were putting the pitch in reverse.

Yesterday’s strategy, all had agreed,
Now needed revision, but no one paid heed
To the fact that creative now matched nothing else
And its heartfelt persuasion was lacking a pulse
Account types were screaming at copy and art,
Who yelled at production, who’d known from the start
That all of their plans and their deadlines were phony
And dinner tonight would be stale macaroni
Or pizza delivered from old Sal Monella’s
To all of the gals and the hard-working fellas

The candles were burning to stubs at each end
While the pitching team labored to quickly amend
Their insights to match the most recent respondent
Though the story he told left the planners despondent

And what of the expert flown in from afar?
He’s stuck fighting jet lag in a Lincoln Town Car
The wunderkind media strategy guy
Just lost all his numbers for the agency’s buy
The President’s opening speech says a lot
It will only take all the three hours we’ve got

Which version of slides has the changes we made?
I’m sure it’s the one the designer mislaid.
Who remembered to look at the client’s instructions?
Did we pack business cards? Who will make introductions?
At the dawn’s early light, will we ever be finished?
Can we find our way there, and arrive undiminished?

But somehow it always will all come together
In spite of the chaos, the fights, and the weather
The show will go on, and when it’s all the way through
Merry Pitching to All, may Success Come to You.

We couldn’t have put it better ourselves…  Great work, Rob!

Handy hints at handy intervals

December 20th, 2009

Welcome to the first Sales Engine blog. We’re going to be taking the opportunity to disseminate useful tips, techniques and pieces of advice for all you sales hungry people out there through a series of blogs.

We’ll look at all the different facets of sales and the myriad of problems, joys and absurdities that come along with one of the finest jobs there are!

Sales director pain pointsOur regular blogs will replace the more traditional “Sales Mechanic” that our customers and partners have enjoyed over the years – but hopefully the outcome will be similar, you just won’t have to wait quite so long in between each one.

As always we like feedback, whether it be good or bad so please do let us know what you think or indeed let us know any topics you’d like to see covered and we’ll try and tackle anything you throw at us! Our first blog in earnest will be next week so happy reading.